Privacy Policy

Last updated 11.06.2026

1. Introduction

THE NON-GOVERNMENTAL ORGANISATION “NATIONAL PLATFORM FOR THE SUPPORT OF VETERANS (WOMEN AND MEN) AND THEIR FAMILY MEMBERS “BEZ MEZH”” (hereinafter – “BEZ MEZH”, “the Organisation”, “we”, “us”, “our”) respects every person’s right to privacy and to the protection of personal data.

This Privacy Policy sets out how personal data of website users, programme participants, partners, volunteers, donors and other persons who interact with the Organisation is collected, used, stored, protected and disclosed.

2. Personal data we collect and process

The Organisation may collect and process the following categories of personal data:

  • surname, first name and patronymic;
  • telephone number;
  • email address;
  • date of birth;
  • information on whether the person has combatant status;
  • information on the status of a veteran or a family member of a veteran;
  • information provided by the user in enquiries, applications, questionnaires and registration forms;
  • technical information about the use of the website (IP address, browser type, cookies and other technical data).

3. Purposes and legal grounds for processing personal data

Personal data is processed in order to:

  • review users’ enquiries and applications;
  • provide informational, advisory, social and other support to veterans and their family members;
  • organise and run events, programmes, training sessions and other activities of the Organisation;
  • maintain communication with users;
  • comply with the requirements of Ukrainian legislation;
  • ensure the proper operation of the website;
  • protect the legitimate interests of the Organisation.

Personal data is processed on the basis of the data subject’s consent, the performance of the Organisation’s legal obligations and other grounds provided for by the legislation of Ukraine and the GDPR (where applicable).

4. Use of cookies

The Organisation’s website may use cookies and other similar technologies to ensure the correct operation of the site, analyse its use and improve the user experience.

Users may change their browser settings to refuse cookies; however, this may affect the operation of certain website functions.

5. Security of personal data

The Organisation implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, alteration or disclosure.

Such measures include:

  • restricting access to personal data;
  • using secure data transmission channels;
  • regular security monitoring of information systems;
  • internal procedures for access control and information protection.

6. Transfer and disclosure of personal data

The Organisation does not sell or transfer personal data to third parties, except where:

  • this is necessary to carry out the statutory activities of the Organisation;
  • this is required by law;
  • the data subject has given consent;
  • technical or cloud service providers are engaged to support the operation of the website and the Organisation’s information systems.

7. Storage of personal data

Personal data is stored for as long as necessary to achieve the purpose of its processing, or for the period established by the legislation of Ukraine.

Once the purpose of processing has been achieved or the storage period has expired, personal data is deleted or anonymised.

8. Rights of data subjects

Every data subject has the right to:

  • receive information about the processing of their personal data;
  • access their personal data;
  • request the correction of inaccurate or incomplete data;
  • request the deletion of personal data in the cases provided for by law;
  • withdraw consent to the processing of personal data;
  • object to the processing of personal data;
  • apply to the authorised state bodies for the protection of their rights;
  • know the sources from which their personal data was collected;
  • receive information about the conditions for granting access to personal data.

To withdraw consent to processing or to request deletion of data, users may send a request to: [email protected]

9. Updates to this Privacy Policy

The Organisation reserves the right to amend this Privacy Policy.

The current version of the Policy is always available on the Organisation’s official website.

10. Contact information

NON-GOVERNMENTAL ORGANISATION “NATIONAL PLATFORM FOR THE SUPPORT OF VETERANS (WOMEN AND MEN) AND THEIR FAMILY MEMBERS “BEZ MEZH””

  • EDRPOU (company register number): 45839713
  • Address: 6 Baseina Street, Kyiv, 01004, Ukraine
  • Email: [email protected]

For any questions regarding the processing of personal data, please contact us at the email address above.